To our valued Floorite customers,
We hope this message finds you well. We are committed to providing you with the best possible service and continuously improving our processes to enhance your experience. To streamline our customer service and ensure that we can address your needs more efficiently, we are implementing a new system for submitting work tickets.
Effective immediately, all work tickets must be submitted through our new online portal.
Customer Registration: To access the portal, you will need to register on our website using the following link: Floorite Customer Registration.
Submit Work Ticket: Once registered, please use this link to submit any work tickets: Submit Work Ticket.
We kindly request your cooperation in adhering to this new process. It will significantly help us in managing all workflows efficiently, ultimately leading to quicker response times and better service for you, our valued customers.
Why the Change?
Efficiency: This online portal allows us to centralize and manage all work tickets efficiently. It ensures that your requests are routed to the appropriate team promptly.
Accuracy: By submitting work tickets through the portal, there is less chance of errors or miscommunication. You can provide detailed information about your request, helping us serve you better.
Tracking: The new system allows you to track the status of your work ticket in real-time, providing transparency and peace of mind.
We understand that change can sometimes be challenging, but we believe this transition will greatly benefit you by improving our ability to meet your needs promptly and effectively.
If you have any questions or encounter any issues while using the new system, our dedicated customer support team is here to assist you. You can reach us at support@floorite.com.
Thank you for your continued trust in Floorite. We appreciate your business and look forward to serving you with even greater efficiency and excellence.
Sincerely,
Floorite Customer Service Team